Complaints Policy

At GoatFundedFutures, we are committed to delivering a high standard of service to

all of our users. We recognize that, from time to time, things may go wrong. When

that happens, we want to hear about it and have the opportunity to put things right as

quickly as possible. This Complaints Policy outlines how you can raise a complaint,

how we will handle it, and what you can expect from us.


1. Who Can Make a Complaint

Any individual or entity who has interacted with Goat Funded futures, including but

not limited to:

- Registered platform users (funded or evaluation phase)

- Prospective clients

- Business partners

- General website visitors


2. What Constitutes a Complaint

We define a complaint as:

"Any expression of dissatisfaction, whether oral or written, and whether justified or

not, regarding a service, decision, or outcome provided by Goat Funded Futures."

This may include, but is not limited to:

- Disputes over challenge results or evaluation outcomes

- Platform performance or technical issues

- Account suspensions or terminations

- Disagreement with billing, fees

- Concerns over communication or customer service

3. How to Submit a Complain

Online Submission (Preferred)

Contact Support Form: https://www.goatfundedfutures.com/contact

Send an email to: support@goatfundedfutures.com

Please include:- Your full name

- Email address used for registration

- Account ID (if applicable)

- Detailed description of the issue

- Any supporting documentation or screenshots

Goat Funded Trader - Complaints Department

support@goatfundedfutures.com

Please ensure you include a return email address or phone number.


4. What Happens Next

Once we receive your complaint:

- Acknowledgement: You will receive an acknowledgment within 2 business days.

- Investigation: We aim to resolve complaints within 10 business days. If more time is

required, we will inform you.

Resolution: We will provide a fair outcome and any corrective actions.

- Appeals: If dissatisfied, you may request an internal review within 10 business days

of receivin our response.

5. Record-Keeping and Confidentiality

All complaints are treated with confidentiality and stored securely. Records are kept

for a minimum of five (5) years.

6. External Review or Mediation

Goat Funded Trader is not a regulated financial institution. If unsatisfied, you may

seek independent advice or escalate via any applicable dispute resolution outlined in

our Terms of Service.

7. Our Commitment to You

We aim to:

- Handle all complaints fairly and transparently

- Respond promptly and professionally

- Learn from complaints to improve services


Contact Us

For general inquiries, contact our support : support@goatfundedfutures.com

Goat Funded Futures Team

GoatFundedFutures, a trade name of of WITI LIMITED (77146639) a company registered in Hong Kong and HA Treasury Ltd as a legal entity, 388 Price Regent Lane London E16 3DH, United Kingdom publish and distribute content that should be regarded as general information only. None of the information provided by the Company or contained herein is intended as investment advice, an offer or solicitation of an offer to buy or sell securities, or a recommendation, endorsement, or sponsorship of any security, company, or fund. The information contained on the Company’s websites is provided for informational purposes only and is not intended to be relied upon for making investment decisions. Any use of the information contained on the Company’s websites is at your own risk, and the Company assumes no responsibility or liability for any use or misuse of such information. Nothing contained herein constitutes a solicitation or an offer to buy or sell futures, options, or forex. Please note that past performance is not necessarily indicative of future results, and any investment involves risks, including the possibility of total loss of the invested amount. You should always seek professional advice before making any investment decisions. The Company is not a financial broker, financial advisor, or financial representative, and does not accept client deposits.


Allowed Instruments: 
GoatFundedFutures, business name of WITI LIMITED (77146639), participants are authorized to engage in Futures trading with products exclusively listed on CME, COMEX, NYMEX, and CBOT. Please note, trading in Stocks, Options, Forex, Cryptocurrency, and CFDs is outside the scope of our programs.


Risk Disclosure: Trading involves substantial risk and may not be suitable for all investors. The potential exists to lose more than your initial investment. Trading should only be done with risk capital, funds that if lost will not significantly affect your personal or institution’s financial wellbeing. We do not offer solicitations or recommendations for any trading action. All trading decisions are made by the individual.


Hypothetical Performance Disclosure: Hypothetical or simulated performance results have inherent limitations. Unlike live performance records, simulated results do not represent actual trading. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown in simulations or as discussed in testimonials.


CFTC Rule 4.41: Hypothetical or Simulated performance results have certain limitations. Unlike an actual performance record, simulated results do not represent actual trading. Because these trades have not been executed, these results may have under- or over-compensated for the impact, if any, of certain market factors, such as lack of liquidity. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown.


Information Disclaimer: All information provided by GoatFundedFutures is for educational purposes only. None of the content should be considered investment advice or a recommendation to buy or sell any type of security. The use of this information is at the individual’s own risk, and we are not liable for any potential misuse.


Testimonial Disclosure: Testimonials found on this site may not reflect the experience of all clients. They are not a guarantee of future success. Decisions based on information contained in testimonials are the sole responsibility of the individual.

GoatFundedFutures, a trade name of of WITI LIMITED (77146639) a company registered in Hong Kong and HA Treasury Ltd as a legal entity, 388 Price Regent Lane London E16 3DH, United Kingdom publish and distribute content that should be regarded as general information only. None of the information provided by the Company or contained herein is intended as investment advice, an offer or solicitation of an offer to buy or sell securities, or a recommendation, endorsement, or sponsorship of any security, company, or fund. The information contained on the Company’s websites is provided for informational purposes only and is not intended to be relied upon for making investment decisions. Any use of the information contained on the Company’s websites is at your own risk, and the Company assumes no responsibility or liability for any use or misuse of such information. Nothing contained herein constitutes a solicitation or an offer to buy or sell futures, options, or forex. Please note that past performance is not necessarily indicative of future results, and any investment involves risks, including the possibility of total loss of the invested amount. You should always seek professional advice before making any investment decisions. The Company is not a financial broker, financial advisor, or financial representative, and does not accept client deposits.


Allowed Instruments: 
GoatFundedFutures, business name of WITI LIMITED (77146639), participants are authorized to engage in Futures trading with products exclusively listed on CME, COMEX, NYMEX, and CBOT. Please note, trading in Stocks, Options, Forex, Cryptocurrency, and CFDs is outside the scope of our programs.


Risk Disclosure: Trading involves substantial risk and may not be suitable for all investors. The potential exists to lose more than your initial investment. Trading should only be done with risk capital, funds that if lost will not significantly affect your personal or institution’s financial wellbeing. We do not offer solicitations or recommendations for any trading action. All trading decisions are made by the individual.


Hypothetical Performance Disclosure: Hypothetical or simulated performance results have inherent limitations. Unlike live performance records, simulated results do not represent actual trading. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown in simulations or as discussed in testimonials.


CFTC Rule 4.41: Hypothetical or Simulated performance results have certain limitations. Unlike an actual performance record, simulated results do not represent actual trading. Because these trades have not been executed, these results may have under- or over-compensated for the impact, if any, of certain market factors, such as lack of liquidity. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown.


Information Disclaimer: All information provided by GoatFundedFutures is for educational purposes only. None of the content should be considered investment advice or a recommendation to buy or sell any type of security. The use of this information is at the individual’s own risk, and we are not liable for any potential misuse.


Testimonial Disclosure: Testimonials found on this site may not reflect the experience of all clients. They are not a guarantee of future success. Decisions based on information contained in testimonials are the sole responsibility of the individual.

GoatFundedFutures, a trade name of of WITI LIMITED (77146639) a company registered in Hong Kong and HA Treasury Ltd as a legal entity, 388 Price Regent Lane London E16 3DH, United Kingdom publish and distribute content that should be regarded as general information only. None of the information provided by the Company or contained herein is intended as investment advice, an offer or solicitation of an offer to buy or sell securities, or a recommendation, endorsement, or sponsorship of any security, company, or fund. The information contained on the Company’s websites is provided for informational purposes only and is not intended to be relied upon for making investment decisions. Any use of the information contained on the Company’s websites is at your own risk, and the Company assumes no responsibility or liability for any use or misuse of such information. Nothing contained herein constitutes a solicitation or an offer to buy or sell futures, options, or forex. Please note that past performance is not necessarily indicative of future results, and any investment involves risks, including the possibility of total loss of the invested amount. You should always seek professional advice before making any investment decisions. The Company is not a financial broker, financial advisor, or financial representative, and does not accept client deposits.


Allowed Instruments: 
GoatFundedFutures, business name of WITI LIMITED (77146639), participants are authorized to engage in Futures trading with products exclusively listed on CME, COMEX, NYMEX, and CBOT. Please note, trading in Stocks, Options, Forex, Cryptocurrency, and CFDs is outside the scope of our programs.


Risk Disclosure: Trading involves substantial risk and may not be suitable for all investors. The potential exists to lose more than your initial investment. Trading should only be done with risk capital, funds that if lost will not significantly affect your personal or institution’s financial wellbeing. We do not offer solicitations or recommendations for any trading action. All trading decisions are made by the individual.


Hypothetical Performance Disclosure: Hypothetical or simulated performance results have inherent limitations. Unlike live performance records, simulated results do not represent actual trading. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown in simulations or as discussed in testimonials.


CFTC Rule 4.41: Hypothetical or Simulated performance results have certain limitations. Unlike an actual performance record, simulated results do not represent actual trading. Because these trades have not been executed, these results may have under- or over-compensated for the impact, if any, of certain market factors, such as lack of liquidity. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown.


Information Disclaimer: All information provided by GoatFundedFutures is for educational purposes only. None of the content should be considered investment advice or a recommendation to buy or sell any type of security. The use of this information is at the individual’s own risk, and we are not liable for any potential misuse.


Testimonial Disclosure: Testimonials found on this site may not reflect the experience of all clients. They are not a guarantee of future success. Decisions based on information contained in testimonials are the sole responsibility of the individual.